PRIVACY POLICY

Lighthouse Insurance Group
3620 Colonial Blvd, Suite 140, Fort Myers, FL 33966
Phone: (239) 369-2019
Effective Date: September 28, 2026

1. WHAT PERSONAL INFORMATION IS COLLECTED
We collect personal information you provide through our website, web forms, phone calls, text messages, email, and in-person meetings, including:
- Contact information: name, mailing address, email address, and mobile/phone number
- Identifying information: date of birth, driver's license number, and, when required for quoting, Social Security number
- Insurance information: current and prior coverage, claims history, driving records, vehicle details, and property details
- Payment information: billing details needed to process premium payments
- SMS information: your mobile number, SMS opt-in consent, and records of text messages exchanged with us
- Technical information: IP address, browser and device type, and website usage data

2. HOW PERSONAL INFORMATION IS USED
We use your personal information to:
- Prepare insurance quotes and requotes
- Submit applications and bind coverage with insurance carriers
- Service your policies, including renewals, billing, inspections, and claims assistance
- Send text messages you have consented to receive, such as account notifications and customer care messages
- Respond to your questions and requests
- Comply with legal and regulatory requirements

3. WHO PERSONAL INFORMATION IS SHARED WITH
We do not sell or rent your personal information. We share it only as needed to provide our services, with:
- Insurance carriers and underwriters, to quote, issue, and service your policies
- Service providers that support our operations, who may use your information only to perform services for us
- Government agencies and regulators, when required by law

SMS consent is not shared with third parties. No mobile information, mobile opt-in data, or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. All sharing categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates.

4. SMS / TEXT MESSAGING
Message frequency varies. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website at https://www.flhinsurance.com. See our SMS Terms of Service

5. CONTACT US
Lighthouse Insurance Group
3620 Colonial Blvd, Suite 140, Fort Myers, FL 33966
(239) 369-2019 | www.flhinsurance.com

SMS TERMS OF SERVICE

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Lighthouse Insurance Group. This includes SMS messages for account notifications and customer care.

Types of messages you can expect to receive:
- Account notifications, including policy updates, renewal notices, and billing reminders
- Appointment reminders
- Inspection and document requests
- Customer care and support messages

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP. Reply STOP to any message to opt out.
For assistance, text HELP or visit our website at https://www.flhinsurance.com.
Message HELP for help.
Visit Privacy Policy and following link

for Terms of Service.